Frequently Asked Questions

 

Are the product keys genuine?

Yes. Every license key we sell is 100% genuine and sourced directly through authorized Microsoft channels. Each key is verified before delivery so you can activate your software with full confidence.

How fast will I receive my product key?

Delivery is instant. As soon as your payment is confirmed, your license key and activation instructions are sent directly to your email, usually within minutes.

Is this a one-time purchase or a subscription?

All our licenses are one-time purchases with lifetime activation. You pay once and the license stays valid for the lifetime of your device, with no recurring fees.

Can I install the software on more than one device?

Each license key is valid for the number of devices stated on the product page. Please check the product description before purchase, as activation limits vary by product (single PC, 3 PCs, 5 PCs, and so on).

What if my key does not activate?

Our support team is available to help you complete activation. In the rare case a key does not work, contact us with your order number and we will resolve it quickly with a replacement.

Do you offer refunds?

Yes, we offer a refund in line with our Refund Policy. Since these are digital products, refunds are reviewed on a case-by-case basis, mainly for unused or non-functioning keys. Please see our Refund Policy page for full details.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Stripe, and Google Pay. All transactions are processed through secure, encrypted payment gateways.

Will I get an invoice for my purchase?

Yes. An order confirmation and invoice are sent to your email automatically after every purchase, which you can also use for company expense records.

What is the difference between OEM and Retail keys?

OEM keys are tied to the first device they are activated on, while Retail keys can be transferred to a new device if needed. Each product page specifies which type you are purchasing.

Do I need an internet connection to activate my software?

Yes, an internet connection is required during the activation step to verify your license key with Microsoft’s servers. After activation, most features work offline.

Can I reinstall the software later if I get a new computer or reset my PC?

Yes. Your license key can be reused for reinstallation, subject to the device activation limit of that key. Keep your key and order confirmation email safe for future use.

Is my payment information safe?

Yes. We use secure, industry-standard encrypted checkout, and we never store your card details on our servers.

How can I track my order?

You can track your order anytime using our Track Order page with the order ID sent to your email after purchase.

Do you offer bulk licenses for businesses?

Yes. We offer bundle deals for multiple PCs and can assist with larger business orders. Contact our support team for custom pricing.

How do I contact support if I have an issue?

You can reach us anytime through our Contact page or by emailing support@quickproductkey.com. Our team is here to help with activation, orders, or any other questions.